Privacy Policy

Privacy Policy

At Amazon Treehouse we respect your privacy. This policy explains what data we collect, how we use it, and how you can exercise your rights under Peruvian Law No. 29733.

Company name: [RAZÓN SOCIAL] · Tax ID (RUC): [RUC]

Address: [DIRECCIÓN], Manu, Peru

1. Who we are

Amazon Treehouse is an eco-lodge located in the Manu Biosphere Reserve, Peru, operated by [RAZÓN SOCIAL], identified with RUC [RUC], with registered address at [DIRECCIÓN] («we», «us»).

You can contact us at [EMAIL CONTACTO] or by phone at [TELÉFONO].

2. What data we collect

• Contact and booking form: first name, last name, email, phone number, country, travel dates, number of guests, relevant dietary or health preferences.
• WhatsApp: phone number and the content of messages you send us.
• Payments: we do not store card data. Payments are securely processed by external payment gateways.
• Browsing (cookies and analytics): IP address, device type, browser, pages visited, time spent, traffic source.

3. Purpose of processing

We use your data to: respond to inquiries, manage bookings and payments, coordinate transport and logistics in Manu, send confirmations and pre-trip information, improve our website, comply with legal obligations, and — with your consent — send you offers or news.

4. Legal basis

We process your data in accordance with Law No. 29733 – Peruvian Personal Data Protection Law and its Regulations. The legal basis is your consent, the performance of the booking contract, and compliance with legal obligations.

5. Do we share data with third parties?

We do not sell your data. We only share what is strictly necessary with:

• Payment gateways (e.g., Niubiz, Stripe, PayPal).
• Google Analytics, Meta Pixel.
• WhatsApp Business.
• Local accommodation, transport, and guiding providers in Manu.

All act under confidentiality agreements.

6. Cookies

We use essential cookies for site operation and analytical cookies to understand usage and improve experience. You can manage or block them in your browser. By continuing to browse, you accept their use.

7. Data retention

We retain your booking data for up to 5 years for accounting, tax, and legal purposes, or until you request deletion, unless a longer retention is required by law.

8. ARCO Rights

You have the right to Access, Rectification, Cancellation, and Objection, as well as to withdraw your consent. To exercise them, write to [EMAIL CONTACTO] with subject «ARCO Rights», attaching a copy of your ID or passport.

9. Security

We apply reasonable technical and organizational measures (SSL, restricted access, encryption, backups) considering our remote jungle environment with limited connectivity.

10. Minors

Our services are not directed to persons under 18. We do not intentionally collect their data without verifiable parental or guardian consent.

11. International transfers

Your data may be stored or processed on servers outside Peru (USA, EU) by providers such as Google, Meta, and cloud services. We ensure adequate protection levels through contractual clauses.

12. Changes to this policy

We may update this policy to reflect legal or operational changes. The current version will always be published here with its update date.

13. Contact

Controller: [RAZÓN SOCIAL]

Email: info@amazontreehouse.com

Phone, WhatsApp: +51 900 394 399 / +51 968 369 010

Address: [DIRECCIÓN], Manu, Madre de Dios, Peru